Privacy Policy

Who we are

Berrybrook Steam & Classics (berrybrooksteam.co.uk) is part of Berrybrook Motors Ltd, Dawlish Road, Exminster, EX6 8DN. Berrybrook Motors Ltd also includes Berrybrook Morgan and Berrybrook Compacts. This privacy policy will explain how Berrybrook Steam & Classics (“we”, “us”, “our”) uses the personal data we collect from you when you use our website. It is applicable to our website visitors, our customers and any individual who contacts us. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

What data do we collect?

Berrybrook Steam & Classics collects the following data:

  • Personal Identification information (Name, email address, phone number and postal address)
  • Website usage data
  • Payment information when using the checkout to place an order.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookies used within our website

This is a list of the cookies set by our website, and what each is used for.

Session hash – Used to authenticate users on the website.

Google Analytics – Used to understand how users navigate through our website, the service is provided by Google Inc. We then use the information gathered to compile reports to improve the functionality and user experience of our website. All information collected is anonymous.

Facebook (Visitor Action Pixel) – This allows user behaviour to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How do we collect your data?

Your directly provide Berrybrook Steam & Classics with most of the data we collect when dealing directly with us. We also collect data and process data when you:

  • Place an order or purchase any of our services or products either online, over the phone, over email or in person.
  • Fill out a contact form for us to contact you directly or when you subscribe to our mailing list via the online form. 
  • Comment or post on our website.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Berrybrook Steam & Classics collects your data so that we can:

  • Process your purchase, contact you as needed for a smooth transaction and complete your order.
  • Email you with website updates of vehicles newly listed for sale and the services we offer. We also contact our mailing list for promotional reasons.
  • Contact you directly to inform you of any updates or changes made to the vehicles available for sale and the services we offer. 
  • We occasionally contact you for market research purposes.

When Berrybrook Steam & Classics processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Berrybrook Steam & Classics securely stores your data at Berrybrook Motors Ltd, Dawlish Road, Exminster EX6 8DN. 

Berrybrook Steam & Classics will keep you contact details indefinitely unless we are requested by you to erase it from our systems. 

Online payment

We use Stripe for processing online payments and share the following information with them for this purpose:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

To find out more about how Stripe stores and uses the date shared with them, please read their privacy policy here: https://stripe.com/gb/privacy

What rights you have over your data

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete information you believe is incomplete. 

The right to erasure – You have the right to request that we erase your personal data, under certain conditions. 

The right to restrict processing – You have the right that we restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to us processing your personal data, under certain conditions. 

The right to data portability – You have the right to request that we transfer that data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: steam@berrybrook.co.uk

Call us at: 01392 833301

Or write to us: Berrybrook Steam & Classics, Dawlish Road, Exminster, Exeter EX6 8DN

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Marketing

We would like to send you information about products and services of ours that we think you might like, as well as those of Berrybrook Motors Ltd as a whole. 

If you have agreed to receive marketing, you may always opt out at a later date. 

You have the right at any time to stop us from contacting you for marketing purposes. 

Privacy Policies of other websites

The Berrybrook Steam & Classics shop website contains links to other websites, including other websites operated by us at Berrybrook Motors Ltd. This privacy policy applies only to this website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2nd December 2021.

How to contact us

If you have any questions about our privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: steam@berrybrook.co.uk

Call us: 01392 833301

Or write to us at: Berrybrook Steam & Classics, Dawlish Road, Exminster, Exeter, UK EX6 8DN

Contacting the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed you concern in a satisfactory manner, you may contact the Information Commissioner’s Office https://ico.org.uk