Card payments are processed through our online shop by Stripe. For details of how Stripe processes your information for payments, please refer to our privacy policy.

We are also to accept payment via card (in person or over the phone), cash (in person) or BACS transfer (in person or over the phone).

For details about our refunds policy and how long a refund takes to process, please refer to our Returns & Refunds information page.

For any questions about how payment can be made or processed, please contact us today on 01392 833301 or email steam@berrybrook.co.uk.